TimelyCare

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FREE, confidential 24/7 mental health support is available through TimelyCare, a virtual health and well-being platform designed for college students. TimelyCare services include:

  • TalkNow: 24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors.
  • Scheduled Counseling: Choose the day, time, and mental health provider that best works for you. (12 visits per year)
  • Self-Care Content: Visit the “Explore” page for guided self-care content, including yoga and meditation sessions, as well as reliable info on a variety of health and well-being topics.
  • Peer Community: A safe, anonymous way to share thoughts and feelings with a nationwide community of peers.

Students can access TimelyCare services anytime, during breaks as well as after-hours. Register here, through Canvas, or download the TimelyCare app to register with your student email. 

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What is TimelyCare?

TimelyCare is a virtual health and well-being platform available 24/7 for Napa Valley students.

Who can use TimelyCare?

Any enrolled Napa Valley student can use TimelyCare.

How do I log in?

Go to timelycare.com/NVC or download the TimelyCare app on Apple App Store or Google Play App Store to access care.

How much does a visit cost?

There is no cost to enrolled Napa Valley students.

I already have insurance. How does TimelyCare benefit me?

With TimelyCare, you will have free, 24/7 access to providers from anywhere in the United States, regardless of your insurance status. So, you’ll never have to spend time or money looking for care, whether you’re on or off campus.

What can I be treated for?

TimelyCare’s providers can offer support for a wide range of common concerns, and after talking to you, will decide on the best course of treatment.

What services are available?

  • TalkNow: 24/7, on-demand emotional
    support to talk about anything, including
    anxiety, relationships, depression, and
    school-related stressors.
  • Scheduled Counseling: Choose the day,
    time, and mental health provider that
    works best for you. (12 visits per year)
  • Self-Care Content: Visit the Explore page
    within TimelyCare for guided self-care
    content.
  • Basic Needs Support: Access to free
    or reduced-cost community resources,
    including food and housing assistance,
    transit support, childcare, and finances.

 

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