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Emergency Financial Assistance

CARES Act HEERF - CRRSAA HEERF II - ARP HEERF III - CA Emergency Financial Assistance

Emergency Financial Assistance is available to students attending Napa Valley College during the COVID-19 national emergency through funds provided by the CARES Act HEERF, CRRSAA HEERF II, American Rescue Plan HEERF III, and California Emergency Financial Assistance for Low Income Students.  Emergency financial aid grants are prioritized for eligible students with exceptional need who are enrolled at Napa Valley College in 
6 or more units for Fall/Spring, or 3 or more units for Summer.  

Due to the surge of the coronavirus variant affecting students, the NVC President's Cabinet identified all students attending NVC as having exceptional need due to the unexpected costs and income losses due to the rise in the number of infections and illnesses, students' inability to readily access testing sites (due to high demand, technical issues, availability of test kits, etc.) in order to work,  higher costs and scarcity of personal protective equipment, closure of workplaces due to infection, and the cost of other measures necessary to protect against coronavirus infection. If HEERF III funds are still available after all priority students have been paid, students enrolled in fewer units will be awarded based on the number of units attending, highest to lowest.

Students who owe money to NVC for educational costs (tuition, fees, etc.) on or after March 13, 2020 (declaration of pandemic national emergency) who would like HEERF III fund assistance to pay their debt may submit a Request for Semester Debt Assistance form available below.  Grants will be disbursed (refunded) to students through BankMobile Disbursements.

How to Apply

Emergency Financial Aid Grant: TBD
Grant Refund (Payment) Date:  Spring 2023
No application required

Semester Debt Assistance: Actual Amount Owed 

Deadline to apply: February 1, 2023
Application Required:  Students who attended Napa Valley College on or after March 13, 2020, and owe money to the College, may request that their debt be paid with Federal Emergency Financial Aid funds.  To request that your semester debt be paid with Federal Emergency Financial Aid funds, submit the Semester Debt Assistance Request form.  See "Students who owe money to Napa Valley College below for additional information.  

Check Your Student Account Before You Apply!
Check your NVC student account balance in Self Service under Student Finance to determine if you owe money to NVC for a prior semester. 

Important Information 

BANKMOBILE DISBURSEMENTS - Emergency Financial Aid Grants will be paid through BankMobile Disbursements, Napa Valley College’s provider for electronic Financial Aid Refunds (payments) to students.  To receive an Emergency Financial Aid Grant, students are required to setup a BankMobile Disbursements refund selection account and choose how they want to receive their funds. If you have never received a financial aid refund at Napa Valley College, you will receive an email from BankMobile inviting you to make a refund selection. That email will be sent to your Napa Valley College student email inbox.

Eligible Student includes U.S. citizens, permanent residents, refugees, asylum seekers, DACA recipients, other Dreamers, and similar undocumented students.  

Students who OWE MONEY to Napa Valley College:  In addition to the grant, Emergency Financial Assistance is available to help students pay the money they owe to Napa Valley College for tuition, fees, and other educational charges. If you owe money to the College, complete the Semester Debt Assistance Request and request that Napa Valley College pay your outstanding debt with Emergency Financial Assistance Funds.  If a hold has been placed on your registration due to your outstanding debt:  After you submit your Semester Debt Assistance Request form, the Business Office will temporarily lift your hold for 14 days so you can register in classes while your request is being processed.  You will receive an email from when you are able to register. Students requesting Semester Debt Assistance should submit the FAFSA or CADAA for additional assistance. Click on Financial Aid Applications to apply.

Use of Emergency Financial Aid Grants:  Grants may be used by students for any component of their cost of attendance or for emergency costs that arise due to coronavirus, such as tuition, food, housing, health care (including mental health care), childcare, transportation, books & supplies, etc. 

Identity Verification - Students may be asked to provide verification of identity.  Students may be asked to provide verification of identity by submitting a picture of their unexpired, government issued, picture ID (front & back), before funds can be disbursed.  Acceptable documents include: State issued Identification Card, State Issued Driver's License, Passport, Permanent Resident Card, Consular Card, etc.  Students who do not have a government issued picture ID will be required to provide another form of picture ID (Student ID, Costco Card, etc.) and attend an in-person or online video appointment to meet with a Financial Aid Specialist for live identity verification. Additional documents may be requested to confirm identity.  The Financial Aid Office will email instructions if a video appointment is required.  Students are urged to obtain a government issue ID as soon as possible.

Semester Debt Assistance Request

  1. Submit Semester Debt Assistance Request
  2. Enter your legal name (first and last) and email address on the NVC Information Needed page when it opens.  Click the Next Step button when finished. Your form will not open immediately.  You will receive a popup message that a link has been sent to your email.
  3. Check your email inbox for an email from NVC Financial Aid via DocuSign.  If you don't see the email in your inbox, check your spam/junk email folder.  Save as a safe sender.  Click on the "Review Document" button to open your Semester Debt Assistance Request form.
  4. If you are unable to complete your Semester Debt Assistance Request form immediately, click on the "Finish Later" button to receive an email link from NVC Financial Aid via DocuSign. Click on the "Review Document" email link you received to return to your unfinished form: DO NOT click on the submit Semester Debt Assistance Request again as you cannot submit another request for 60 days.
  5. If you lose the email link to access your unfinished form, a reminder email and copy of the link will be emailed to you (at the email address you entered to create the form) every 7 days, beginning 1 day after you close the unfinished form until the form is complete or expires 60 days later.  Check your spam/junk if you don't see an email from NVC Financial Aid via DocuSign in your inbox.  Please save as a safe sender.
  6. If you need to access your unfinished form before the reminder email is sent, the Financial Aid Office can send a copy of the link to the email you used to create the form.  Send an email to with the following information:
  7. You will receive confirmation that your Semester Debt Assistance Request form was successfully submitted.  When you've completed your Request form, click the "Finish" button to submit the form.  You will receive an email from NVC Financial Aid via DocuSign stating your document is complete within 24-hours.  You may also click on your original email link to access your form, then click "Other Actions" and "View History" to verify that your request is complete. This is your confirmation that your request was successfully submitted to the Financial Aid Office for review.

Check your request status. When your request is being reviewed by the Financial Aid Processing Team, the status will be posted on the Self Service Financial Aid Missing Documents page. Requests are reviewed based on the date and time received.  During high request periods, processing time may take up to 15 working days or longer.

You will be notified by email of the result of your request.  Emails will be sent from or  Email requests and notifications include the following: 

  • Request for additional information;
  • Request to meet with a Financial Aid Specialist for identity verification;
  • Notification of ineligibility;
  • Notification of award

If you have questions concerning your Semester Debt Assistance Request or award, please email the Financial Aid Processing Team at  Please check your personal and NVC student email regularly and allow a minimum of 10 working days after submission for processing time.

Additional Information

Will Emergency Financial Assistance affect my Financial Aid eligibility?
Emergency Financial Assistance from the Federal HEERF I, II, III funding will not affect your financial aid eligibility.  Emergency Financial Assistance from the CA Emergency Financial Assistance for Low Income Students is considered a resource for financial aid purposes and will reduce your unmet need for the academic year.

Is Emergency Financial Assistance considered income?
No, emergency aid provided to students due to COVID-19 is not considered income by the IRS.  For more information, please see the Internal Revenue Service (IRS) bulletin Emergency aid granted to students due to COVID is not taxable (March 30, 2021).

Am I required to submit a FAFSA or CA Dream Act Application (CADAA)?
No, students are not required to submit a FAFSA or CADAA to qualify.  However, additional financial assistance may be available to you if you do apply.

Visit the Higher Education Emergency Relief Fund Reporting Page