Print Services
Print Services Reorganization Update
- Print Shop Team
- Print.Shop@napavalley.edu
On behalf of the Print Services Reorganization Workgroup, thank you to everyone who took the time to complete the Print Services Assessment survey. We received more than 75 responses, providing valuable feedback on the Print Shop, campus copiers and printers, and departmental needs.
Based on this feedback, the workgroup is developing a phased plan to address key areas of concern, including turnaround time, specialty services, cost, and customer support. This effort will include both short- and long-term improvements to better serve the campus community.
An institutional agreement with Staples Business Services, through a statewide contract administered by the Foundation for California Community Colleges, is in progress. This future platform will allow users to:
- Submit print orders online
- Review proofs
- Track order history
- Monitor costs
Additional details—including timelines, ordering processes, delivery expectations, and more—will be shared once implementation is finalized.
In parallel, we are continuing to assess our on-campus copier and printer fleet. Some upgrades are anticipated this summer, with broader enhancements planned for the fall to expand functionality across campus.
The workgroup is also exploring partnerships with local vendors to expand service options and support our community. Additionally, we are evaluating ways to utilize existing Print Shop equipment to help meet faculty needs, particularly during peak periods at the start of the semester.
We appreciate your patience.
For questions, please Email Print.Shop@napavalley.edu.
When will Staples Print Services be available?
Staples Print Services is expected to be available to Napa Valley College departments beginning July 16, 2026.
How do I place a print order after July 16?
Detailed ordering instructions and access information will be provided to campus once the Staples platform is live.
Do I need a purchase order?
Departments are encouraged to establish purchase orders with Staples Business Services to help ensure a smooth transition.
Will my account codes change?
No. Existing account codes will remain the same.
How do Staples prices compare to the NVC Print Shop?
Based on submitted templates reviewed to date, pricing has generally been comparable to previous NVC Print Shop fees.
What if I need a job before mid-July or I have a complex or large print job needed this month?
For assistance placing a print order through a temporary ordering process, or for help evaluating your print request and anticipated lead times, please submit or describe your request to Print.Shop@napavalley.edu and include the current Print Services Request Form.
How long will print jobs take?
Staples' standard turnaround time is approximately four business days, although larger or more complex projects may require additional time.
Will Staples offer specialty printing?
NVC is exploring additional services through Staples, including print-to-mail services, banners, large-format posters, and other marketing materials.
Will on-campus printers and copiers still be available?
Yes. The College continues to evaluate and improve campus copier and printer services as part of the overall Print Services reorganization.
Who should I contact with questions?
Email Print.Shop@napavalley.edu.