Institutional Technology

Policies, Procedures, & Guidelines

2014 FBI CYBER SECURITY ADVISORY
Important announcement for college employees

AP 3720 Computer and Network Use Procedures
District procedures adopted by the Board of Trustees in March, 2007 posted here for accessibility.

BP 3720 Computer Use Policy Enacted 2006
District policy posted here for accessibility.

NVC Password Standards
Click on the link above to view NVC's password standards.

Campus Technology Plan
This link takes you to the Campus Planning site where you can view the NVC Technology plan and various other campus plans.

Network Account Termination Procedures
This document describes the procedures used to expire network accounts. It has been designed to achieve security objectives with minimal disruption to users.

Requests for Comments-Procedures

  In the spirit of shared governance and fostering collaboration, IT strives to keep the campus community informed and involved in the development of procedures related to campus technology in order to optimize quality, consensus, acceptance, understanding, adoption, and implementation. Draft procedures in the request for comments phase are posted below as an opportunity to solicit feedback as well as introduce, analyze, and discuss our goals, policies, and procedures. These procedures are based on standards and best practices intended to ensure that the best interests of the campus community are served. We therefore recommend using them as guidelines until such time they are formally adopted by NVC.

Security Procedures  

Social Media Procedures

Email Use Procedures

Mobile Device Procedures

Data Classification and Access Standards

Classroom Technology Standards

Prioritization of Technology Initiatives

Guided by NVC’s  mission, vision, objectives, and goals, IT undertakes numerous strategic initiatives. The current process for prioritizing technology initiatives begins with PEP and/or the annual unit plans (Schedule E request form), followed by the subsequent request forms posted on the IT web site (see below). Additionally technology initiatives may emerge up through DITC, CORE, or TEC.

Units complete Schedule E with technology needs. Smaller items like new/additional software, computers, phones, and printers, are reviewed and would be included in campus-wide bulk purchasing based on priorities and available funding. Larger initiatives would move to phase 2 and be reviewed by the appropriate committee. For example a new instructional lab would go through DITC, a new Datatel module through CORE, and so on. TEC developed several criteria based on urgency, compliance, cost, benefit, need, etc. If the initiative makes it to phase 3, TEC then takes recommendations to president’s cabinet for review/approval and through the senates if necessary.

Technology Request Form, Evaluation and Implementation Survey - Second Phase

http://www.napavalley.edu/it/Documents/ITForms/Technology%20Request%20Form%20-%20Second%20Phase.pdf

This form is a second phase of technology requests made during the Program Evaluation and Planning process. The form is submitted to the District Instructional Technology Committee if instructional in nature, otherwise it is submitted to the Technology Executive Committee for review.

Technology Request Form, TEC Review - Third Phase

http://www.napavalley.edu/it/Documents/ITForms/Technology%20Request%20Form%20-%20Third%20Phase.pdf

This form is designed to be completed as a third phase to technology initiatives. The principal(s) of the project will work with a designee from IT appointed by the IT Dean to further delineate the project. This information is to be used to prioritize projects and help ensure success.

It is important to understand that most projects represent additional work above the already significant operational duties for which IT staff are responsible. It is not expected that additional staff can be added to support these initiatives, though appropriate staffing levels will be recommended to top leadership. The effective use of available positions, the hiring of temporary help, the engagement of consultants, the deferral of certain operational tasks, the exploration of operational efficiencies, and the acceptance of additional risk in certain areas are all tactics that may be used to ensure that these projects are completed successfully.

Our planning processes have proved that there are more projects to be done than resources to do them. While prioritization of which projects to undertake is difficult, the following criteria is considered in the evaluation:

             Does the project help achieve one or more objectives?

             Is significant value added to the NVC community through the successful completion of the initiative?

             Is the desired direction clear and achievable?

             Are financial and human resources available both for implementation and long-term support?

             Are staff trained (or is training possible) and do they have time for the projects in addition to normal operational responsibilities?

It is recommended NVC continue the integration of technology planning into the campus budget and planning structure. In addition, the campus should avoid ad-hoc technology decisions and purchases. Instead evaluate and pursue initiatives that align with PEP and/or the annual unit plans as well as the college mission and other strategic plans.