The purpose of this guide is to lead the beginning researcher to the most important and useful sources in the reference and circulating collection and online for the study of speech and effective communication (interpersonal, career, intercultural). The list of sources is not exhaustive; please consult with a Reference Librarian for additional suggestions.
Business: The Ultimate Resource by William Morrison Garland, Managing Editor (2006). Call no.: REF 658 Business.
The Communication Problem Solver: Simple Tools for Busy Managers by Nanette Rundle (2010). E-Book.
Different Games, Different Rules: Why Americans and Japanese Misunderstand Each Other by Haru Yamada (1997). Call no.: HF 5718.Y363 1997 (Solano Community College Library)
Dun & Bradstreet's Doing Business Around the World: Trade Opportunities, Negotiating Styles, Protocol and Cultural Tips by Terri Morrison et al (1997). REF 658.848 Morrison.
Facts on File Dictionary of Personnel Management and Labor Relations by Jay M. Schafritz (1985). Call no.: R658.3003 SHA.
International Encyclopedia of Communications by Erik Barnouw (1989). Call no.: R001.510321 International.
Kiss, Bow or Shake Hands: Asia (How to Do Business in 12 Asian Countires) by Terri Morrison and Wayne A. Conaway (2007). Call no: 395.52 Morrison (Fairfield Cordelia Library and John F. Kennedy Library).
Kiss, Bow or Shake Hands: Europe (How to Do Business in 25 European Countries) by Terri Morrison and Wayne A. Conaway (2007). Call no.: REF 395.52 Morrison.
Kiss, Bow or Shake Hands: Latin America (How to Do Business in 18 Latin American Countries) by Terri Morrison and Wayne A. Conaway (2007). Call no.: 395.52 Morrison (John F. Kennedy Library).
Public Speaking Success in 20 Minutes a Day by Learning Express (2010). Call no.: 808.51 Public 2010.
The Race Trap: Smart Strategies for Effective Racial Communication in Business and Life by Robert L. Johnson and Steven Simring (2000). Call no.: 303.482 JOHNSON (Fairfield Civic Center Library).
Slam Dunks and No-Brainers: Language in Your Life, the Media, Business, Politics and, Like, Whatever (2005). Call no: 302.23 SAVAN (Napa Main Library).
Better Together than A-P-A-R-T: Intercultural Communication: An Overview [videorecording]. Call no.: VC 303.482 BETTER (on Reserve Spring 2011).
LIBRARY CALL NUMBERS TO BROWSE: 153.; 302.2; 395.52; 651.7; 808.51
The Sonoma/Napa and Partners (SNAP) online catalog is the gateway to circulating books on speech and effective communication. Search by keyword, author, title or subject. Subject headings strive to identify topics with consistent terminology. The basic terminology is produced by the Library of Congress. Always look at the subject headings in any catalog, database or index to make sure that you are searching with the most relevant terminology. Once you have the right terms, it's much easier to find the right books.When searching by subject, use one or more of the subject headings below:
Business Communication Asia
Communication and culture
Communication in international relations
Communication in management
Diversity in the workplace
Connect to SNAP catalog
Magazines and Journals in Print (At NVC)
Inc.: The Magazine for Growing Companies
Magazines and Journals (Internet)
Often, these journals make available a current issue online. Some allow users access to an archive where one can find past issues and articles.
American Communication Journal http://www1.appstate.edu/orgs/acjournal/
Culture, Society and Praxis http://culturesocietypraxis.org/index.php/csp/issue/current
Human Communication Research http://onlinelibrary.wiley.com/journal/10.1111/(ISSN)1468-2958
International Journal of Cross-Cultural Management http://ccm.sagepub.com/
The following databases may be useful in locating information on speech and effective communication. These reference sources are available online through Solano, Napa and Partners (SNAP) databases and require a library card or e-card to access them.
Academic Search Premier (Ebsco)
Academic OneFile (Gale)
Infotrak Newsstand (Gale)
Lexis-Nexis Academic on campus use only
General OneFile (Gale)
Opposing Viewpoints in Context
Student Resources In Context
Affirmative Action Diversity Project http://aad.english.ucsb.edu/
This site presents diverse opinions regarding Affirmative Action topics; rather than taking a singular pro or con position, it is designed to help lend many different voices to the debates surrounding the issues of affirmative action.
Allyn & Bacon Public Speaking Website http://wps.ablongman.com/ab_public_speaking_2/
Contains the following sections, which walk you through preparing and presenting that speech: assess, analyze, research, organize, deliver, and discern.
American Rhetoric Online Speech Bank http://www.americanrhetoric.com/speechbank.htm
Audio files for over 5000 public speeches and presentations.
APA Style from OWL: Purdue Online Writing Lab http://owl.english.purdue.edu/owl/resource/560/01/
Everything you need to know about APA format!
BBC News Video http://www.bbc.co.uk/news/video_and_audio/
Latest news summary from BBC World News International. Updated 24 hours per day.
Best Practices in Achieving Workplace Diversity
U.S. Department of Commerce and Al Gore's National Partnership for Reinventing Government Benchmark Study.
Dartmouth Writing Program
Gives pointers to college students on clearly communicating in their writing of academic papers. Topics range from ‘What is a research paper?' to ‘Writing a thesis'.
Diversity Online http://www.diversityonline.com/
Diversity Online is the official website of The Institute for Corporate Diversity, a leading diversity database and research publisher in the U.S. The Institute currently publishes the monthly newsletter, Diversity Monitor; the weekly news update, Diversity Newswire; as well as the award-winning directory, Diversity in Corporate America, a 500-page reference work with essential information for executives managing diversity programs in America's largest organizations.
Diversity Web http://www.diversityweb.org/
Calling itself "the most comprehensive compendium of campus practices and resources about diversity in higher education that you can find anywhere," this site has an extensive set of links to the benefits of diversity, institutional evaluation, and curriculum development.
Effective Communication Skills
Part of the module entitled Management Essentials: Supervisory Skills, from Cornell University. Includes tip on being assertive, good listening, and nonverbal communication.
Ethnic Majority - Workplace Diversity http://www.ethnicmajority.com/
Workplace Diversity for African, Hispanic (Latino), and Asian Americans. Critical issues such as business, politics, workplace, and education. EthnicMajority was founded by Clifford Tong, CEO of Diverse Strategies, a business and management consulting firm in Oakland, California.
Business Culture Guides that give detailed discussions country by country on everything from appointment-making to closing the deal.
A premier site for information on global business, with such offerings as: global resources, country information, news, industry information, research and tools to help managers make decisions. Created by the International Business Center at Michigan State University.
History Channel http://www.history.com/speeches
Broadcasts and recordings of historic speeches. Each listing has a separate webpage, excerpts from transcripts, and an explanation of the context.
History and Politics Out Loud (HPOL) http://www.wyzant.com/Help/History/HPOL/
Searchable archive of politically significant audio materials for scholars, teachers, and students. It is funded by the National Endowment of the Humanities in partnership with Michigan State University.
International Journal of Communication http://ijoc.org/ojs/index.php/ijoc
An online, multi-media, interdisciplinary academic journal.
Lambda Pi Eta http://www.natcom.org/LambdaPiEta/
Lambda Pi Eta is the official communication studies honor society of the National Communication Association (NCA).
Lucas: The Art of Public Speaking, 10th edition, Chapter 7
Posted by Columbia University, this document covers examples, statistics, testimony and citing sources orally.
Purdue Online Writing Lab http://owl.english.purdue.edu/owl/owlprint/672/
This great handout prepared by Purdue University English instructors explains how to write with statistics, including quick tips, writing descriptive statistics, writing inferential statistics, and using visuals with statistics.
Speaking in the Disciplines http://www.speaking.pitt.edu/student/public-speaking/basics.html
University of Pittsburg has put together a helpful guide covering how to structure a speech. Scaffolds argument into clause, reasons and evidence. Statistics and testimony are briefly covered.
Toastmasters International http://www.toastmasters.org/
An organization whose goal it is to make communication clear and effective. This site has clear, concise tips on public speaking.
Workforce Diversity: Opportunities in the Melting Pot
Published by Occupational Outlook Handbook online, this is an extensive article discussing how diversity is a continuing trend in the workplace, and looking at some ways diversity enriches nursing, teaching, and legal occupations.
WHYY Radio Archive of This I Believe Philadelphia http://www.whyy.org/91FM/thisibelieve_philly_archive.html
National media project that invites people from all walks of life to write and speak aloud briefly essays describing the core values that guide their lives. Downloadable mp3 audios.
Organizations and Associations
Academy of International Business http://aib.msu.edu
The AIB consists of scholars involved in the creation and dissemination of knowledge about international business and policy issues. The group's publications include the Journal of International Business Studies.
American Communication Association http://www.americancomm.org/
International not-for-profit organization whose mission is to effectively make use of new and emerging technologies to facilitate communication instruction, research and criticism.
American Institute for Managing Diversity
Advancing Diversity Thought Leadership through Research, Education and Public Outreach. Check out the link to their annotated bibliography page for additional sources on diversity management issues.
Association for Business Communication (ABC) http://www.businesscommunication.org/
ABC is an international organization focusing on excellence in business communication scholarship, research, education, and practice. Publishes Business Communication Quarterly and the Journal of Business Communication.
The Association for Education in Journalism and Mass Communication
This a non-profit educational organization dedicated to providing resources such as news, research and career opportunities.
Eastern Communication Association
Professional communication association focuses on research, criticism, communication theory, and excellence in teaching.
International Association for Cross-Cultural Psychology
Affiliated with the International Union of Psychological Science, the Association's aim is to "facilitate communication among persons interested in a diverse range of issues involving the intersection of culture and psychology." Publications are the bimonthly Journal of Cross-Cultural Psychology, and the quarterly magazine/ newsletter Cross-Cultural Psychology Bulletin.
International Association for Business Communicators
Founded in 1970, The IABC provides a professional network of more than 15,000 business communication professionals in over 70 countries.
International Communication Association
Based in Washington DC, the ICA aims to advance the scholarly study of human communication by encouraging and facilitating excellence in academic research worldwide. Publishes the Journal of Communication, Human Communication Research, Communication Theory, Journal of Computer-Mediated Communication and Communication, Culture, & Critique.
Organization for the Study of Communication, Language & Gender
This is a forum for professional discussion and presentation of research in the areas of communication, language and gender. OSCLG is also affiliated with the journal Women and Language.
International Listening Association
The ILA is a professional organization whose members are dedicated to learning more about the impact that listening has on all human activity. ILA was formed in 1979 to promote the study, development, and teaching of effective listening in all settings.
National Communication Association
NCA is the oldest and largest national organization to promote communication scholarship and education.
Copyright (C) 2012 Napa Valley College By: Napa Valley College Library
Last updated: Sept. 27, 2012 Questions & Comments: Nancy McEnery