Students will learn about criminal law, professionalism and ethics, emergency telephone answering techniques, radio dispatching, radio codes, critical incidents, stress management, community policing and relations, and much more. Students will tour local law enforcement 9-1-1 Dispatch Centers and will participate in a series of simulations in order to learn about the role of the Dispatcher in law enforcement and related emergency services.
Total units required for Certificate: 18
Gainful Employment Information
This information is provided to prospective students to help them make a better, more informed decision about a certificate program.
Napa Valley College OPEID: 001247
CIP Code: 43.0199
(Note: You may use the CIP code as a way to identify and compare similar programs at different colleges which may have different names.)
CIP Program Description: Corrections and Criminal Justice, Other
Program Name: Public Safety Dispatch
Program Level: Certificate of Achievement
Program Length in Weeks: 36 
Following are the ONET Code(s) and ONET Title(s) (SOC) for occupations related to this program:
43-5031.00 - Police, Fire, and Ambulance Dispatchers
To explore these related occupations and other career opportunities visit http://www.onetonline.org/
Estimated Cost of Program: $894 
Estimated Cost for Textbooks and Supplies:$1,656
Napa Valley College does not offer on-campus housing.
Number of students who completed this program between July 1, 2011 and June 30, 2012: 1
Because of the low number of students completing this program, Napa Valley College does not report:
- The number of completers with student debt;
- The median cumulative debt for completers in this program;
- The amount of Federal student loan debt;
- The amount of Private loan debt;
- The amount of Institutional financing plan debt;
- The number of students who completed the program within the normal program time;
This information is reported in compliance with FERPA regulations.
 Program length is expressed in weeks. Length of time is calculated as the number of weeks it would take a student to complete the program unit requirements if they enrolled at the minimum full-time level of 12 units per semester. Students may be able to accelerate their progress by enrolling in more units per semester. Time to complete the program may be longer than the normal program length if a student requires remedial course work.
 Program cost is estimated based upon current unit cost (Fall 2012) of $46.00 per unit plus any additional Course Material Fees for required courses. Additional required fees are also included.
Textbook cost is based upon retail cost of new textbooks purchased through the Napa Valley College bookstore. A student's actual cost may vary based upon the availability of used textbooks, rental textbooks or electronic text books.